- Description
- Keep flames and cigarettes out of the room and away from the area
- Turn off all gas appliances – if safe to do so
- Turn off the gas supply at the meter or LPG cylinder – if safe to do so
- Open doors and windows
- Leave electrical appliances or switches as they are – a flick on or off could cause a spark and ignite the gas
- Don’t use your phone in the area
- Contact a registered gas fitter to check the installation. Use a phone away from the gas leak
- If the smell persists, go outside to a safe place away from the building.
- Good ventilation is very important. If you are using an unflued portable gas heater, always keep a window or door slightly open
- Never use a LPG cabinet heater in bedrooms or bathrooms. Ventilation cannot be guaranteed, no matter how big the room is
- LPG can cause some natural rubber and plastics to break down, so always use hoses especially designed for LPG. In New Zealand, hoses are marked with the letters ‘LPG’ as well as other specifications – so always check
- Keep the hose from your heater or BBQ gently curved to avoid kinks and damage
- Sometimes gas fails to ignite properly. If that happens, turn off the supply and wait a couple of minutes, to let unburnt gas disperse before you try again
- Never connect LPG to appliances that have been set up for natural gas – it could damage them
- Always keep LPG cylinders upright – if you lie them down the safety valve will be compromised
- Always secure 13kg cylinders when you are moving them in your vehicle – never let them roll around
- Don’t expose cylinders to excessive heat and never leave them in a vehicle in the sun
- Keep the hose from your heater or BBQ gently curved to avoid kinks and damage
- Make sure your 9kg cylinder has a current test date stamped on the neck. Gas cylinders need to be certified every 10 years. Your local refilling station will show you where the test date is written
- Use soapy water to check if your cylinder is leaking. If you see bubbles then there is probably a leak. Turn off the valve, move the cylinder to a ventilated area, then contact your gas supplier. NEVER USE A MATCH to find a leak
- Activities that might cause a spark, such as welding or grinding, need to be done well away from LPG cylinders
- Turn off your LPG appliances immediately
- Don’t light a match, lighter or cigarette
- Don’t use any electrical appliances, mobile phones or even turn on a light as these can be ignition sources
- Turn off the gas at the bottles or meter
- Open all windows and doors at the property
Safety tips
If you can smell LPG (smells like rotten eggs) inside, or suspect there is a gas leak:
You can use soapy water on the gas pipes or connections to find leaks. This will make growing bubbles if any gas is leaking.
LPG appliance safety
It is important to have your appliances serviced regularly to ensure they are running safely and efficiently. Get a registered gasfitter to check all your gas appliances at least once every two years.
LPG cylinder safety
All our branded gas cylinders always run a safety check when we collect and swap empty cylinders for full ones, but here are some important safety tips you should follow for large and small LPG cylinders.
In an emergency
If you have an LPG leak, follow these instructions until the emergency services or a technician arrive:
In case of emergency dial 111.